Privacy Policy
Effective Date: January 1, 2026
Introduction
Welcome to LuckyCola. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our platform, use the LuckyCola app, or engage with our online casino services.
By accessing LuckyCola, you agree to the practices described in this policy. We ensure that all data handling processes comply with international data protection standards and local regulations in the Philippines.
Information We Collect
To provide you with the best gaming experience, LuckyCola collects several types of information:
- Personal Identification: Name, date of birth, and gender to verify legal age and identity.
- Contact Information: Email address and mobile number for account recovery and updates.
- Financial Data: Transaction history and payment method details for secure deposits and withdrawals.
- Technical Data: IP address, browser type, and device information to improve platform performance and security.
How We Use Your Data
The information we collect from our users is utilized for the following purposes:
- To manage your LuckyCola login credentials and account profile.
- To process financial transactions and payouts efficiently.
- To provide customer support and resolve technical issues.
- To prevent fraudulent activities and ensure a fair gaming environment.
- To send promotional offers and rewards (you may opt-out at any time).
Data Security & Protection
At LuckyCola, security is our top priority. We implement professional-grade measures to protect your data:
We use 256-bit SSL encryption to secure all data transmissions. Your personal information is stored on secure servers protected by advanced firewalls. Access to your data is strictly limited to authorized personnel only, ensuring that your LuckyCola experience remains private and safe.
Cookies Policy
LuckyCola uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and analyze site traffic to optimize our services. You can manage your cookie preferences through your browser settings, though some features of the site may be limited if cookies are disabled.
Your Rights
As a valued member of LuckyCola, you have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request corrections to any inaccurate data.
- The right to request the deletion of your account and personal information.
- The right to withdraw consent for marketing communications.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please do not hesitate to contact our dedicated privacy team.
Need Assistance?
Our support team is available 24/7 to help with your privacy concerns.
Contact Support
LuckyCola